Logo Made in Germany The Hotel Show 2017

Lufthansa Industry Solutions

Booth number: 6D258

About us

Lufthansa Industry Solutions: Your partner for digital Transformation

Whether you need to develop a company-wide digitization strategy, connect machines using IT services or provide mobile platforms for cross-company collaboration: If it is a matter of company digitization, Lufthansa Industry Solutions is the right partner.

Lufthansa Industry Solutions helps companies to digitize and automate their business processes – from medium-sized to DAX-listed companies. In doing so, we do not just focus on the IT needed, but on our customer’s business as a whole, including its internal and external challenges.

We are a global leader in designing and building an integrated network infrastructure that allows the hospitality industry to provide their guests with a differentiating service. Via the guest portal Velimo Lufthansa Industry Solutions provides hotels and cruise lines with a large range of services – from high-speed internet to infotainment to their own service apps.

Products and services

Meeting your guest’s needs isn´t enough? You want to exceed your guest’s expectations to optimize service and convenience? You want to create the ultimate guest experience, to streamline your business processes, and search for a partner developing future proof Hospitality Solutions? The Velimo platform enables you to go one step further into a digital market.

Velimo creates an integrated, digital touchpoint between hotels and their guests on different digital devices to bring the ultimate guest experience to new heights.

Velimo´s user-friendly Apps facilitate an optimum of service and communication. Seen as an accompanying partner during a complete traveller´s journey, the Velimo app provides its users with a dedicated customer experience.

You also have the option of integrating the Velimo mobile platform, which was developed by Lufthansa Industry Solutions especially for the cruise and tourism industry.

Velimo Platform

Velimo Platform

Velimo Platform at a glance:
- direct communication channels to guests and users
- optimization of on property service processes
- seamless integration in existing environment
- state of the art technologies
- expandable to changing requirements or market expectations

As a full-service IT provider, we can also deliver a hospitality IT turn-key solution.

News & Innovations

Smart home at a lifestyle hotel: Virgin runs on Velimo 

Virgin Hotels has turned to the Velimo connected infotainment platform. The mobile IT solution provides digital content, smart room control options and interactive services for a new travel experience.

In view of the dynamic development of mobile technologies, the project partners chose to go with the Velimo infotainment system at the flagship hotel in Chicago. The guest service portal connects mobile devices, televisions and the room’s control system. A Virgin Hotels branded app called Lucy, acts as a user interface, allowing hotel guests to transform the most common smartphone models into their personal hotel assistants.

Guests can use the Lucy mobile solution to operate the television, change the room’s temperature, book services or request amenities from reception. Hotel staff can use the app to inform guests. Velimo was developed with tourism in mind and tailored to Virgin Hotels’ processes as part of the project. Velimo’s architecture is designed for flexible expansion as needed.


Lufthansa Industry Solutions
Schuetzenwall 1
22844 Norderstedt

Phone: +49 40 507030000
Fax: +49 40 50707880

Chris Currie
Product Management Luxury Hotel Market
Phone: +49 151 58920976

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